Support
Help and support
Updated September 25, 2026
Most answers are a tap away in the app. When they are not, a real person reads every message.
Get help in the app
Open Profile, then Settings, then Help & support. Contact support there sends your message with what we need to help. The question mark on the sign-in screen and on every setup step opens the same form.
Email us
Write to support@pebbleplatforms.com from any device. Tell us the email address on your account and what happened, and we will reply by email.
Trouble signing in
Choose Forgot password on the sign-in screen to reset it by email. If you signed up with Apple or Google, sign in the same way again. If you still cannot get in, email support@pebbleplatforms.com from the address on your account.
Report a problem
If something on a record should not be there, choose Report on it in the app. You can also email support@pebbleplatforms.com with the athlete’s name and what you saw. We review every report.
Your data and your account
Export an athlete record from Settings. To delete your account, follow the steps on Delete your account. Our privacy policy explains what we keep and why.